LEGAL & COMPLIANCE

Privacy Policy

Effective Date: September 2026

Welcome to DataCove AI. We are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, store, and safeguard your information while maintaining strict compliance with GDPR (General Data Protection Regulation) and PIPEDA (Personal Information Protection and Electronic Documents Act). By using our services, you agree to the terms outlined in this Privacy Policy.

Zero-Knowledge & Automatic Redaction Guarantee

DataCove never sells or rents your data. All uploaded documents, logs, and telemetry pass through proprietary on-device and edge sanitization layers that strip PII before any AI analysis occurs.

01.Information We Collect

We collect the following types of information strictly to provide and improve our fraud intelligence and on-device protection services:

1.1 Personal Information (Only When Necessary)

Name, email address, and phone number (when creating an account or contacting support)
Billing information (when subscribing to enterprise licenses or professional tiers)

1.2 Document & Threat Intelligence Information

Files, telemetry signals, and messages submitted for automated scam and phishing inspection
Metadata relating to processed inputs, such as hash signatures, timestamp, file type, and risk classifications

1.3 Usage & Technical Data

System logs, IP addresses, client software versions, and operating system metrics
Minimal session cookies required for portal authentication and security verification

02.How We Use Your Information

Your information is utilized solely to deliver high-fidelity threat interception without compromising confidentiality:

Executing real-time deception detection and automated scam graph relationship mapping
Scrubbing and redacting confidential client information prior to model evaluation, ensuring no private or identifiable data is exposed to third parties
Maintaining compliance with international data privacy statutes (GDPR, PIPEDA, SOC 2)
Continuously benchmarking detection accuracy without retaining raw unencrypted user payloads
Providing responsive customer engineering support and operational incident alerts

03.Data Security & Protection Measures

We implement rigorous defense-grade security controls to protect your data:

AES-256 Encryption

All documents, risk scores, and telemetry are encrypted in transit via TLS 1.3 and at rest with AES-256 keys.

Automated 180-Day Purge

All temporary verification records and uploaded files are automatically deleted within 180 days of processing.

Cloud Infrastructure: Hosted in ISO 27001 and SOC 2-certified data centers with strict role-based access policies.
Access Governance: Only authorized security personnel subject to multi-factor authentication and audit logging have limited operational access for troubleshooting.
PII Shielding: Sensitive identifiers are redacted before any model processing occurs.

04.Data Sharing & Third-Party Policies

We maintain an uncompromising stance: we never sell, license, or monetize your personal or corporate data.

No Public LLM Training: Customer payloads are never used to train, fine-tune, or iterate external public AI models.
Legal Compulsion: Information is only disclosed if legally mandated by a valid court order, warrant, or binding statutory directive.
Sub-processors: Any infrastructure partner (e.g. AWS cloud computing) is bound by strict Data Protection Agreements (DPAs) enforcing equivalent confidentiality.

05.Your Rights & Choices (GDPR & PIPEDA)

Under GDPR and PIPEDA, you hold enforceable rights over your personal data:

Right to Access & Portability: Request copies of your processed telemetry.
Right to Rectification: Amend or correct inaccurate account records.
Right to Deletion (Right to Be Forgotten): Request permanent erasure of all stored profile records.
Right to Restrict or Object: Limit the scope of data analysis or revoke processing consent.

To exercise any of these rights, email our Data Protection Officer directly at info@datacove.ai.

06.Cookies & Tracking Technologies

We use strictly essential cookies for secure portal session management. We do not use third-party cross-site behavioral tracking cookies. You may disable cookies in your browser settings at any time.

07.Contact & Policy Inquiries

For inquiries or compliance requests regarding this Privacy Policy, please contact:

DataCove AI / DefenceNet Legal & Compliance Office

Email: info@datacove.ai

Website: https://datacove.ai